Return Policy and Process

30‑Day Return Window

Begin your return in the portal within 30 days of the delivery date, and ship the parcel soon after you create the packing slip.

Domestic (U.S.) Returns

• Use a Fashion Nova UPS pre‑paid label generated in the portal or drop the items at any Fashion Nova retail store.

• If you want to ship items from more than one order in the same box, for each order you would like to add at Step 1 click the “Check Eligibility” button (located under item selection).